I’m hoping to find a solution without reinstalling the Op System on our home PC.
Embarq DSL tech support believes some application or setting change is why we can no longer access into our earthlink email or any https address web page.
The PC op sys is Win XP sp2, the 04 version of norton security is disabled along with Windows Firewall security.
Tried to uninstall Norton, but some type of “administrative” id/password’s required which we don’t recall ever creating.
Went through all settings with embark DSL tech support; managed addins, allowed sites, no errors in event viewer. Even configured Outlook Express, but get error number: Ox800cll0e “Connection to server failed. Account ‘pop.earthlink.net server protocol POP3 Port 110 Secure (SSL): No socket Error 10061.
IE error page advises to check security settings. Should have SSL 2.0 , SSL 3.0, TLS 1.0 & PCT 1.0 selected.
However, PCT 1.0 is not listed. Could this be the problem?