When a user tries to open an .xslx file on our terminal server they get the following message… ‘Converter failed to open file.’ When I log in as administrator I can open the file perfectly… Office 2003 professional is installed with the most up to date file format converter installed and all the latest microsoft updates installed also.
We have changed to the permissions on all the office .exe programs to everyone access in a hope this would work. The file format converter was installed to be ‘run as administrator.’
Also, I have tweaked to DCom settings to allow access permissions on the office converter files.
Office has been removed and then reinstalled.
Still getting the message ‘Convert failed to open file.’
Does anyone have any idea on a fix? Is there some permission that I’ve missed?