CRM 4.0 for Outlook won't load - TechRepublic
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August 26, 2008 at 07:30 AM
bhaugen.

CRM 4.0 for Outlook won’t load

by bhaugen. . Updated 17 years, 11 months ago

We are running CRM 4.0 with IFD (hosted locally) as an add-in to Outlook
2007. Our CRM for Outlook clients, both desktop (online only) and laptop
(offline-enabled) work fine while connected to our domain. When we take a
laptop off the domain, the CRM client fails on the first attempt to connect
via a wireless network with the following error message: ?An Error occurred
loading Microsoft CRM functionality. Try restarting Microsoft Outlook.
Contact your system administrator if errors persist.? If we close and
restart Outlook, the CRM client will successfully connect most of the time.
We are always able to connect to the web client, even when a user is not on
the domain.

Has anyone had success using Outlook 2007 (http over RPC) with the CRM 4.0
Client and IFD via a wireless connection that is not part of the CRM server
domain?

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