So, I got a phone call from “Jennifer”, who seemed like a very nice robot who is shy around humans, because she would only talk to my answering machine. Whenever “Jennifer” calls (from 1-801-426-5342, Utah, not toll-free) and someone actually answers, she hangs up. When she leaves a message, she claims to be calling regarding our business’ “local internet search” and asks me to confirm the name of our business. Now, when I actually GET this message, there is no longer a live connection to “Jennifer”… it’s playback from our voicemail system. But “Jennifer” never talks to people live.
My question is, what’s the point? If “Jennifer” never gets the information she’s ph/fishing for, why is she making these calls? What purpose do they serve the company paying all the money for an auto-dialer if the calls do not successfully record the name of my company (the purported purpose)? Is the whole thing a beard for the “random call to find out when people are likely to pick up” surveillance? Why bother? Why go through all the hassle to have your computer talk to a machine for no reason?
What purpose could “Jennifer” possibly serve?