Desktop connects to intenet, but can't check or send email - TechRepublic
Question
March 30, 2007 at 02:19 PM
nick in austin

Desktop connects to intenet, but can’t check or send email

by nick in austin . Updated 19 years, 3 months ago

A few days ago I encountered the above problem on my desktop. The message is “connection to the server has failed” and mentions “0x800CCC0E” It seems both port 25 and 110 aren’t accessible by the desktop. Fortunately, my laptop still connects to email through the wireless connection. It works fine.

I triple-checked all account information, mirrored all of the relevant laptop settings (including IE and OE and security), turned off Zone Alarm and Avast, went to “Network Connection” in the control panel and “repaired” the connection. I tried the telnet command at the c prompt, it didn’t connect. No cigar. The only thing I haven’t tried is resetting the TCP/IP stack. Caught a blurb that this could leave my machine high and dry because it resets all settings (or something like that.”

It appears that this machine cannot connect through these ports. Any suggestions? Big Thanks in advance!!!

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