Server: Windows 2003 Server SP 2
Machines: Windows 2000, XP
We are getting disconnected network drives. The first fix was to upgrade Symantec Anti Virus Client from 10.0.x to 10.1.x. This fixed the majority of the XP problem. It was located from Microsoft’s Knowledge Base. The drives issue was originally XP targeted. Then 2000 machines started being effected. It was not the same problem nor was upgrading to the 10.1.x on the 2000 machines the cause. Some of the 2000 machines had 10.0.x and some had 10.1.x. It is not the auto-disconnect option either. When using the net use command the drives that are disconnected in explorer view does not show up, nor can they be disconnected. It just says network path could not be found. Yet, when the drives are double clicked it will open to the drive location. Part of the problem that co-exists with it is that it changes the drive letter assignment. By default when a user logs in they receive U as their personal folder S as a shared folder and teachers gain G for grades. So when a student logs in they should have U and S drives, however the current problem is giving them a disconnected E and F drive and they may or may not get U and S disconnected. The drive assignments are distributed through Desktop Authority and the logic that determines what they get is based off of which user group they are, i.e. junior high students, highschool students, etc. I have already tried deleting the registry key that contains the information for the drives and that only temporarily fixes it. Any further advice is greatly appreciated.