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error installing a tcp/ip port when installing a printer

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9 replies

by john

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i keep getting an error every time i try to create a standard tcp/ip port and then it freezes up until i it ctrl-alt-del. any ideas on how to fix this? i am run windows xp pro

9 replies

by dedlbug

Hi. What exactly does the error state? Make sure the TCP/IP port doesn't already exist. Make sure you know what the IP address of the printer is that you are installing. Is the printer connected wirelessly or wired? And...Make/model printer. =]

Sometimes creating a port for printers can take a bit. Maybe the computer is still thinking and not locked up. Depends on what the error is.

by john

after i input the printer ip address i press next and this error appears.

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: msvcrt.dll
ModVer: 7.0.2600.2180 Offset: 000367ef

by dedlbug

Try to run "sfc /scannow" from the Run line, Maybe that DLL file is corrupt.

by john

i tried that still giving me the same error

by dedlbug

(sorry for not getting back last night)

Try to replace the msvcrt.dll file. This page might help: http://www.fortunecity.com/skyscraper/fortune/570/msvcrt.html

It contains instructions on replacing the file as well.

IF that doesn't work, try creating a new user profile on the computer, log on as that user, and try to create the port. Might work.

by john

i tried both i replaced the dll first that didn't work so i add a new used and went uder the new user and tried and i received the same error

by john

i have tried doing a windows xp repair this did not fix the issue. please help

by dedlbug

Okay, after this I think I'm out of ideas. Check this page out: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/prnport.mspx?mfr=true

This is a VB script that can create a printer port without the wizard.
Open up a command prompt. Change to the c:\windows\system32 directory. Type "cscript prnport.vbs /?" (without the quotes. This will help explain how to create a printer port. Be sure to read up before you create a port and understand how it works.

Example in your case:
cscript prnport.vbs -a -r IP_1.2.3.4 -h 1.2.3.4

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