We just installed Exchange 2007 for a client who was previously using iMail hosting services and have encountered some problems when attempting to install SP1:
Summary: 4 item(s). 1 succeeded, 3 failed.
Elapsed time: 00:00:18
Organization Prerequisites
Completed
Elapsed Time: 00:00:06
Hub Transport Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the ‘exsetupui’ (Exchange Server 2007 SP1 Setup) process (ID: 4924) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the ‘powershell’ (Machine: ADMINEXC1 | Scope: MIDPAC.local) process (ID: 1632) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the ‘setup’ () process (ID: 5160) has open files. Close the process and restart Setup.
Warning:
Setup cannot detect an SMTP or Send connector with an address space of ‘*’. Mail flow to the Internet may not work properly.
Elapsed Time: 00:00:03
Client Access Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the ‘exsetupui’ (Exchange Server 2007 SP1 Setup) process (ID: 4924) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the ‘powershell’ (Machine: ADMINEXC1 | Scope: MIDPAC.local) process (ID: 1632) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the ‘setup’ () process (ID: 5160) has open files. Close the process and restart Setup.
Elapsed Time: 00:00:03
Mailbox Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the ‘exsetupui’ (Exchange Server 2007 SP1 Setup) process (ID: 4924) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the ‘powershell’ (Machine: ADMINEXC1 | Scope: MIDPAC.local) process (ID: 1632) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the ‘setup’ () process (ID: 5160) has open files. Close the process and restart Setup.
Elapsed Time: 00:00:03
Summary: 4 item(s). 1 succeeded, 3 failed.
Elapsed time: 00:00:17
I’ve closed the processes but to no avail. I’ve also restarted the server.
Any help would be greatly appreciated. Mahalo nui loa (Thanks in advance from Honolulu, Hawaii)!
Mark