Excel autorecover Citrix Metaframe XP

Hello:

Probably one if these problems that there is no solution.
User is using Metaframe XP and Excel 2003 and has the autosave set to save every 10 minutes. User says if Excel and Citrix go down at the same time, he looses his work on the Excel spreadsheet. If the session is timed out, Excel is open when he logs back into the session.

I saw a post on the Internet that did talk about issues with autorecover not working properly when a session times out and that changes are lost because Citrix does a clean shutdown of Excel and autorecover doesn’t work.

Any suggestions beyond telling the user to save more?

Thanks

Mike
mrainnie@ignition.bm