I am having a problem remote synchronizing 2 mobile smartphones to an exchange server running Small Business Server 2003.
The phones are using Windows Mobile 2003 and Windows Mobile 5 with internet access on both. Both are getting similar errors, leading me to believe the problem is on the Exchange Server. I created a certificate and the certificate works with Outlook Web Access and Remote Web Workplace. I can go to the Outlook Mobile Access on each phone with no problem. But I cannot sync with Outlook using ActiveSync. The process is stopped when I enter the username and password. It thinks I am giving it the wrong user/pass but I am not. I have tried every variation of the username that is possible, and every variation of server names. (i.e. ?user@company.local?, ?//domain/user? and just ?user?) I have downloaded the documents that spell out step by step how to configure the servers, workstations and mobile devices. I have followed the instructions to the letter. Everything used to work until a hard drive issue caused the owners to call us to fix it. The problem was that Drive C was full (because of the Exchange Logs) we fixed that problem, but ever since, the mobile devices have not synched.
Here are the facts and steps I have taken to fix the issue.
Exchange Server 2003 ? SP2 is installed.
Email is hosted by a third party company. We have set up POP3 connectors to connect to the external email. Email is working fine.
There was no external DNS host. So we created (company.dynalias.com) and pointed it to the Exchange Server. I can successfully login to the server using terminal services with this address.
At first I was getting certificate errors. I created a new certificate and now the certificate error is gone but it still does not synch remotely.
I have gone through the Internet and Email Wizard several times and have tried resetting Directory Security settings, one at a time, but no effect on the Windows Mobile Devices.
Enabled IIS to support both Kerberos and NTLM authentications.
Any help you could provide would be greatly appreciated.