Everyone,
I’ve administered Exchange servers since 5.0, and never come across this.
In the last week, 3 of my 320 users have lost blocks of email. For example a block of 3 weeks from the InBox, or all emails from a person between two dates. Today one user lost the entire InBox before today.
Also, one user has lost all sub-folders in their InBox.
I’ve ruled out user error & auto archiving, and the OST file (the emails are also gone from the server). Outlook and Exchange are running normally apart from these incidents.
All the problem mailboxes are in one Information Store. If email is being lost like this, I would suspect the store to fall over, but it’s running normally. I haven’t got a window to dismount it and run an integrity check.
Has anyone heard of this behaviour?
Thanks in Advance,
Nick