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exchange server problem

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by umar_q50

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hi
we just instaled a new router vigor2800.now our internet is working fine but we cant send and recive email through our exchange server.
we are on static ip address.could you tell me what setting i need to do that gona work.
on exchanger sever there is windows server 2003 r2 instaled.
could you tell me what to do.
thx
regards
Muhammad Umar

3 replies

by netwrk_admn

Open a telnet session and connect to your Exchange server from an outside source. That will help determine the health of your network settings.

http://support.microsoft.com/kb/153119

If that doesnt work, it could obviously mean many things down the line, but it's a good test for connectivity. Your exchange server may also have static ips set for your default gateway and if your router's IP has changed that would be a cause. Again, many things, hope you get it fixed!

by hmalik

New installed router is it a gateway router ? if yes did you open port for SMTP ? if yes did u NAT SMTP ip with public IP ? if yes is the DNS port open on your firewall/gateway router for both UDP and TCP ?

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