Experiences with Altiris?

My company is moving towards a program suite called Altiris, which does asset management (inventories PCs and software over the network) and incorporates Carbon Copy for doing remote control of computers. It seems to be rather unstable (crashes a lot making it useless and frustrating), but I’m not sure if that is due to our configuration or is inherent in the product.

So I’m asking if anyone here has had experience with this package and your thoughts on it.