Gateway, MPC dissolved. How are you handling support issues? - TechRepublic
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March 1, 2009 at 03:35 PM
dinotech

Gateway, MPC dissolved. How are you handling support issues?

by dinotech . Updated 16 years, 3 months ago

I would like to know from those of you in the support industry on how you have handled issues with supporting Gateway desktops since MPC is no longer in business. We have several desktops that require warranty maintenance.

If you have experience with this issue:

1. Have you found an alternative vendor to warrant the computers?

2. What motherboards have worked well in replacing the ECS motherboards being used in the 4000 and 6000 series?

3. Are you in the process of writing off the Gateways and just purchasing new equipment?

Any other information would be helpful…thanks.

Edit: I’ve already been to the MPC site, and the support form is bounced back. Phone number disconnected.

Dino

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