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Getting booted off the internet

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by techiegirl1

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I was trying to setup a TechRepublic account for my friends on their computer, ( XP, ie6, 1.10 GH,) they have AOL and can only surf aol. 1. Their system runs very slow. They used HDvalet to clean their disk of junk, but it is still slow. 2. Everytime they try to go to any other site other than aol, aol's logoff software (saying: Goodbye) disconnects them from the internet. Why is this happening? Help!!!

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by thechas

What version of AOL are they running?
There is a conflict between XP and some releases of AOL 6.
Upgrade the AOL to 7.

As to system speed; Did you say they have a 1.10 GB HDD. If so, this is an older system at the low end of XP's requirements.

This would be an appropriate time for a new system.
If they don't want a new system, there are still a few things that you can do.
First, maximize the system RAM. Be aware that some older mother-boards are very picky as to what configuration of DIMMs will work in them. Of course, it is possible that this motherboard only has SIMM sockets. Check with the system / motherboard manufacture before buying any new RAM.

Second reduce the overhead on the processor.
Shut down everything thatthey don't need that is in the system tray.
Then look at what programs are left that are running in the background.
Turn off all of these that they don't need running all the time.

A faster processor, a new video card, and a larger hard drive would also speed things up. But you get into spending so much time and money that it makes more sense to wait until they can afford a new machine.

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