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GroupWise Error: #062#

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We are using GroupWise 5.5.4 and one user keeps getting internet mail returned as undeliverable.

#062# is appended at the end of the email address. I've done a search on Novell's knowledgebase and found 2 TID's: 10011622 & 2952458 both of which say that the problem has been reported but there seems no fix.

Has anyone seen this problem before....?

9 replies

by pierrejamme

Haven't seen this error myself.
If this user cannot send mail at all, as a long shot you might try deleting the user and recreating. Their username account may be corrupted. Beware though as you will lose their history, unless you jump through ome hoops.

by caransomsr

A #O62" is a > character, but it's not being sent from your mail system?

Could it be that the recipient's system's screwed up, so that it see's as >?

by tosh74

yeah I seen this one before
#62# is used by the GWIA to say that there is a space in the users name. Double check the user who is getting this error Check their Given Name, Last Name and FULL NAME are entered WITHOUT any spaces before or after the text. If you're not too sure then re-enter these details.

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