Howdy,
I am a rather inexperienced IT person. I got the job partly by default and partly because of my interest.
In my organization, not once, not ever are computer problems the users’ fault. It’s always the computer, the software, or our network. At least that’s their story and they are sticking to it.
After recently being beat up verbally but one of these users I was in the process of determining his problem. In looking around, in his browser history I found a large number of porn sites visited in the last few days. I haven’t finished full malware and virus scans yet but I suspect that I will find some nasty little critters. (Yes we have coporate virus scanning installled but it doesn’t always catch everything.)
You know, it’s not that people visiting porn sites bother me on moral grounds. I don’t care. What bothers me is all the junk that gets downloaded and becomes a problem for me. Actually this is the first time this has come up at work (I’ve untangled some friends’ machines.)so I don’t have any sort of porn filters in place nor am I yet familiar with them.
I didn’t think and certainly the management doesn’t think porn is an issue. They don’t even imagine anyone here would visit such sites.
The person who is visiting the porn sites is very well respected here and actually he does seem like quite a nice person. So I want to know, do you think I should just confront the guilty party about it? Tell my boss? Tell HR? I don’t want to get him in trouble but I don’t want to have to keep cleaning up after him. If I approach him directly, how do I tell him diplomatically that, at least part of his computer glitches were caused by his own careless surfing?
Sorry for my na?vet?. I am learning as I am going. Thanks for your help.
storch