I’ve got some malware on my computer. I’ve have it for about two weeks. Here are the symptoms I’m getting.
1 IE pop-up windows, to a site called www.savetheinformation.com
2 Yellow balloons from my taskbar prompting me to download download antispyware software.
3 Grey pop-ups, like error messages, also prompting me to download antivirus/spyware software.
4 2 programs showing up on my desktop and on my start menu program list: online security guide and live safety center: there targets are htepo.com
5 only happens when I am online
A little more info. I downloaded the AVG anti-virus program before infection and hoping that would take care of things (ha) . I downloaded the Windows Defender program after infection and hoping that would take care of things it works for a minute after I scan and remove the virus.
Please help me get rid of tis problem.