Problem with networked printers. Server is W2k SP4. Printers are HP 4000 with internal JetDirect 600x I/O cards, all same firmware.
Regularly, printers will fail and display will show ‘EIO 86 ERROR’, and a JetDirect Diagnostic page will print which is a bunch of hex numbers.
Power-cycling will reset printer, and jobs will continue. But this is constant throughout the day.
Tried reinstalling drivers, updating drivers, moving printers to different server, reinstalling printers, reseating jetdirect cards, rebooting server. Net stats don’t show tx/rx problems (no bad packets, collisions, etc). Buffers are not full, timeout is 300 sec.
Doesn’t matter if it is a word doc, excel, ERP report, etc. Fails on any type of file. Issue is only affecting (I believe) the 4000’s with the internal JetDirect.
HELP! Any more suggestions would be great.