I have been restoring the OS in this unit that was passed down to me from my son. The MB mounted sound/audio device was working fine yesterday but all of a sudden I notice the speaker icon was gone from the task bar. When I began to look for it I discovered the sound device is no longer there. I haven’t been doing anything major but installing the usual security precautions, ZA, AVG, Spyware Blaster, SpywareGard, FireFox, and doing the MS updates. I would sincerely appreciate any knowledgeable parties reviewing my HJT log below and letting me know their suggestions in response here. Thanks in advance,
Jer
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:27:08 AM, on 9/30/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe
C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE
C:\windows\system\hpsysdrv.exe
C:\Windows\system32\HpSrvUI.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\RadioSvr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis.exe
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4nb.hpwis.com/
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hp.com/info/e-center-p
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/info/e-center-p
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4nb.hpwis.com/
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us4nb.hpwis.com/
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us4nb.hpwis.com/
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.hp.com/info/e-center-p
O2 – BHO: AcroIEHlprObj Class – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Adobe\Acrobat
5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 – BHO: (no name) – {206E52E0-D52E-11D4-AD54-0000E86C26F6} – C:\PROGRA~1\FRESHD~1\FRESHD~1\fdcatch.dll
O2 – BHO: SpywareGuard Download Protection – {4A368E80-174F-4872-96B5-0B27DDD11DB2} – C:\Program
Files\SpywareGuard\dlprotect.dll
O3 – Toolbar: &Radio – {8E718888-423F-11D2-876E-00A0C9082467} – C:\WINDOWS\System32\msdxm.ocx
O3 – Toolbar: &hp toolkit – {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} – C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 – HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 – HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 – HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 – HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 – HKLM\..\Run: [HP TV Now] C:\Program Files\Hewlett-Packard\HP TV Now\HpTvNow.exe /RK
O4 – HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe /s
O4 – HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE
O4 – HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 – HKLM\..\Run: [HP Presentation Ready] C:\Program Files\Hewlett-Packard\HP Presentation Ready\PresRdy.exe -r
O4 – HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 – HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 – HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 – HKLM\..\Run: [PowerDirector] C:\WINDOWS\Temp\TPDIR\setup.exe
O4 – HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 – HKLM\..\Run: [ZoneAlarm Client] “C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe”
O4 – HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 – HKCU\..\Run: [MSMSGS] “C:\Program Files\Messenger\msmsgs.exe” /background
O4 – HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘NETWORK SERVICE’)
O4 – HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘SYSTEM’)
O4 – HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User ‘Default user’)
O4 – Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 – Extra button: Related – {c95fe080-8f5d-11d2-a20b-00aa003c157a} – C:\WINDOWS\web\related.htm
O9 – Extra ‘Tools’ menuitem: Show &Related Links – {c95fe080-8f5d-11d2-a20b-00aa003c157a} – C:\WINDOWS\web\related.htm
O12 – Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 – IERESET.INF: START_PAGE_URL=http://www.hp.com/info/e-center-p
O23 – Service: Ati HotKey Poller – Unknown owner – C:\WINDOWS\System32\Ati2evxx.exe
O23 – Service: AVG7 Alert Manager Server (Avg7Alrt) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 – Service: AVG7 Update Service (Avg7UpdSvc) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 – Service: AVG E-mail Scanner (AVGEMS) – GRISOFT, s.r.o. – C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 – Service: HP Configuration Interface Service (HPConfig) – Hewlett-Packard – C:\WINDOWS\system32\HPConfig.exe
O23 – Service: HP RF Device Service (HpRfDev) – Hewlett-Packard – C:\WINDOWS\system32\HpRfDev.exe
O23 – Service: RadioSvr – Hewlett-Packard – C:\WINDOWS\system32\RadioSvr.exe
O23 – Service: TrueVector Internet Monitor (vsmon) – Zone Labs, LLC – C:\WINDOWS\system32\ZoneLabs\vsmon.exe
—
End of file – 6100 bytes
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Additional information from HP ze5170 repair manual:
Audio
Motherboard
Speaker assembly Audio controller, audio decoder, speaker amplifier, microphone, external audio jacks, headphone amplifier,
audio-off switch. Speakers.