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Https site resolve underscores as % symbols

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by elaine_hickey

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Hi

My company hosts software on a Windows 2003 server for our clients.

The clients access a Https:// url to logon to their site.
One of our clients is having an issue when they type in the url which is in the format of
https://company_name_qa.com/logon.htm

The underscores resolve to percent symbols in the IE address bar.
Additional security has been applied to the hosting server to prevent the HTTPS session being hacked - something related to the fixation cookie ??(not my forte sorry)

The client is running Windows Xp and IE 7
the application itself is programmed in asp
Once they attempt log on the page brings them back to a restart option and doesn't progress past the login page.

Any ideas on what to check or change on their IE settings to get this to work.
I guess if I supply them with the IP address instead of URL it would temporarily solve the problem

Thanks

2 replies

by seanferd

Long ago, it caused problems, especially in Europe. Perhaps it is disallowed somewhere between the client's desktop and your server?

If the character is changing as it is typed, possibly a character set, kbd driver, or mapping problem.

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