I have a brand new Dell Laptop, with Windows 7.... - TechRepublic
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April 12, 2010 at 02:55 PM
scramsey

I have a brand new Dell Laptop, with Windows 7….

by scramsey . Updated 16 years, 2 months ago

I have a brand new Dell Laptop, with Windows 7, Home Premium, and after the 3 weeks when I turn on my laptop, I receive a message stating 1-3 indexing process….PLEASE DO NOT INTERRUPT, YOU HAVE LOST YOUR NTFS PROGRAM!

I have no idea what this means, but what I do know is that this laptop runs much slower. In the past I owned a Dell laptop with Window XP, and I had problems with that one as well. I probably did something I was not supposed to, BUT I bought this laptop to email my family and play games from time to time.

I don’t know what ‘HomeGroup’ means, either.
When I received this laptop I had two C:// files, and now I have lost one of those. If I could have someone call me, and go through the Citrix/GoToMeeting and see what has happened I would appreciate it.

I must be able to trust someone from either Dell, Microsoft, or techrepublic. I spent quite a bit for thid laptop, and I want it to run like it did when I received it.

Thanks,

Susie

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