Hello, I am new to this site, but have posted to other forums with no definitive answer to my specific problem. This post is not business related. All of my business computers are fine, only my home computer is having a problem. And my trusted Tech. is on vacation.
I have had DSL since it was 1st.offered (GTE/Verizon) and for the 1st. time on 30, Sept. I was not able to access a secure link on my bank site after logging in. I had no trouble accessing any other links just my “E-Bill/Payee” page.
I have tried everything MS Tech. support suggested, (all tweaks, setting resets etc. including the reinstall of Windows XP IE 6.0 and all the 22 SP-1 updates, and the same for the lower level support offered by the bank). (awaiting contact by upper level Tech. via Bank)
Most of the responses I have received are to screen for virus’s. This is not the problem I use a variety of programs “SpyBot,Adaware and reg. edition of Norton Works” plus having Trend Micro check my system using “house call”, reporting all clean.
All I get when trying the link in question is “The page cannot be displayed etc. with the tag comment at the bottom of the page “Cannot find server or DNS Error – Internet Explorer”
If someone can offer me a way to correct the problem, please feel free to contact me. I will be forever in your debt.
Thanks Cliff
Windows XP SP-1 Home Edition wiith all the updates
IE 6.0.2800.1106 xpsp2.030422-1633
128 bit.
verizon DSL