Hi there!
I’ve encountered a bit of a problem while trying to install an application using group policies. The installer file is located on a network drive.
I’ve set up the policy at Computer configuration->Software installation. I added the package TortoiseSVN.msi with path to installer \\myserver\folder\subfolder\TortoiseSVN.msi. The installer is from the third-party company, didn’t compile it myself.
Additionally, under the same policy I’ve enabled the option “Always wait for the network at computer startup and logon” from Admin templates->System/logon
I’m trying to install the application to computer called DevClient. From my file server I have granted read & execute permissions to the both destination folder and the installer concerned for following objects:
-DevClient
-System
-Domain Computer (for just in case)
For good measure, I applied the same permissions to the disk root where the shared network resource resides.
The installer fails, however. It finds the policy and starts to apply it, but then from the logs I see that it is not able to access the installer.
From Event Viewer:
The install of application
I’ve set up the registry key to write appmgmt log file. The following information is acquired from there:
Application TortoiseSVN 1.4.8.12137 (32 bit) from policy Software Installer is set for installation because it is assigned to this computer policy.
Assigning application TortoiseSVN 1.4.8.12137 (32 bit) from policy Software Installer.
Calling the Windows Installer to advertise application TortoiseSVN 1.4.8.12137 (32 bit) from script C:\WINDOWS\system32\appmgmt\MACHINE\{c04c114d-bdcb-4b47-bd14-395c04e3a115}.aas with flags 69.
The assignment of application TortoiseSVN 1.4.8.12137 (32 bit) from policy Software Installer succeeded.
Calling the Windows Installer to install application TortoiseSVN 1.4.8.12137 (32 bit) from policy Software Installer.
The install of application TortoiseSVN 1.4.8.12137 (32 bit) from policy Software Installer failed. The error was : %1612
Removing application TortoiseSVN 1.4.8.12137 (32 bit) from the software installation database.
Calling Windows Installer to remove application advertisement for application TortoiseSVN 1.4.8.12137 (32 bit) from script C:\WINDOWS\system32\appmgmt\MACHINE\{c04c114d-bdcb-4b47-bd14-395c04e3a115}.aas.
The removal of the assignment of application TortoiseSVN 1.4.8.12137 (32 bit) from policy Software Installer succeeded.
Policy Logging for Software Management is attempting to log application TortoiseSVN 1.4.8.12137 (32 bit) from policy Software Installer.
Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was : %1612
Software installation extension returning with final error code 1612.
I’ve done reading for this but all I can find is that this would be a permissions issue. From my understanding I have granted the required permissions. I would appreciate very much if anyone had insights about this.
Additional information:
-The policy is applied only to the test environment machine DevClient
-I tried applying the policy to another computer, with the same result
-I have disabled the Windows firewall
-server: Win 2003 std, client: Win XP /w SP3
Sorry for the long post folks 🙂
Best regards,
Mikko