First I will give some specs, then further describe issue. (It’s a little long, sorry!)
HP tx1000 (tablet PC)
Windows 7 OS
Owned for almost 3 years now
All righty, so the issue here is that my integrated/built-in web camera is not working (and I believe it recognizes it in Device Manager (DM) as ‘unknown device’) or sometimes just randomly ‘decides’ to work. This said, in DM, there is a USB port that has a little yellow triangle next to it called ‘unknown device.’ I have tried uninstalling it and rebooting, but most of the time it reappears and does not install the web camera software. I have clicked on the unknown device in My Devices and Printers and tried troubleshooting/finding the driver, but it always says that the drivers are up to date and there is an Error code 43.
I had my boyfriend (who is more computer savvy than I am) look at it via TeamViewer and he looked under the Registry and said that it was corrupt?
I’m not sure what to do because some days the web camera works (even when I have done nothing different) and sometimes it doesn’t.
If someone out there who knows how to fix this, or give me some solutions, that would be greatly appreciated!
Thanks in advance.