I’ve got a customer that has Win 98se with intel P4 board, 845 chipset and soundmax intergrated sound. He fired his original tech and so I’ve stepped into this mess after the fact.
The original problem was that the sound was choppy and an item in device manager was shown as unknown.
No problem right? Found the guy’s intel disk and re-installed drivers. The unknown device turned out to be the pci bus manager. But the the sound quit working.
These devices share IRQ 9 with the nic.
The audio driver installs fine but doesn’t work and isn’t available as the “preferred playback device” under sound & multimedia devices (control panel). It’s listed but is grayed out. But is available as preferred recording.
Tried various methods of installing the driver, including stopping the auto-detect and running the setup.
Downloaded latest drivers from intel.
Device manager shows only one listed item for the sound card “soundmax intergrated audio”, I don’t know if there should be mpu401.
If I try to open “Soundmax” which is the software included with the driver from control panel I get the following message, “An error occurred while Windows was working with the Control Panel file C:\Windows\System\SMAX3CP.CPL”
Removed all software and files associated to the audio
Removed and re-installed all Windows sound and multimedia files
Note:
For those of you that would suggest formatting the drive, please skip this question.
Thanksfor any help