Sometimes, when there is a critical issue and the whole department and its sections are on red alert you’ll see what the management is capable of. Especially in Network Security, fast and effective solution is the only way to deal with these cases because the time factor makes a big difference. In these times, a good management will divide the staff to teams and assign to them tasks and it will make sure that the teams are focusing on the assigned tasks. Coordinating with other departments, answering phone calls and giving reasons is not more important than controlling the staff and activities inside the department. A good management will also manage tension and pressure to provide cool environment for the engineers to do their work because decisions ought to be taken without mistakes.
I want to share with you one picture I saw and it was unexpected. Any issue that will or is expected to cause the enterprise to lose money is considered critical and it must be solved in a predefined time window. I worked in that time and I saw how the management took its decisions and actions. So simply my direct manager started working by his hand and the director was holding his mobile phone and looking at my screen, and I was monitoring traffic and sessions on one of the security boxes. It is a normal picture if the place was not crowded and both the pressure and tension was low. Not long, the GM him self came, and he added more spicy to the atmosphere. Everything was in that place was abstracting everything else and the management was looking for any straw.
At that time, when I saw the management totally lost I asked my self “are they qualified?” and the only one answer I found at that time is NO because at these times you simply stick to the procedure and none of us was doing this.
So what is your opinion?
How to deal with this kind of management?
Does this management add anything to your experience or career?
Don’t you consider looking for another job?
Looking forward to read your reply,