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March 11, 2004 at 04:37 AM
kenlea1

Missing KRNL386 on Win98 setup

by kenlea1 . Updated 22 years, 8 months ago

Having serious difficulty installing Win98SE, or Win’95 for that matter, on new build (new HDD -Seagate 80Gb 7200 ATA100. Hardware build seems fine, but on installing Win’98: boots to DOS no problem, loads Win98 setup files, but on reboot displays error message: ‘Could not find or unable to load Device Shell, file KRNL386 missing or damaged. Please reinstall Windows’- goes straight to reboot. Spec: Athlon XP 2200+ on Jetwqay Via600 motherboard with 256Mb DDR2100 Ram,GeForce3 64Mb GPU, standard floppy, CD, kb and mouse. All components except HDD and CPU tried and tested. Reformatted and retried several times, same result with Win95 (can’t get to 2000 or XP without some earlier version of Windows). Slaved new HDD to second system, Norton finds no problem on Disk Doctor, nothing on ScanDisk or Chkdisk. No other errors reported, RAM seems fine. Anyone got any suggestions?

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