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Monitor connection: client to server

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by pc&web 1 view

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I am having a report from a client say that momentarily (meaning a minute or 2) the offline sync message appears on her computer which is a WinXP client to a Win2003 Std Server.
It happened today and I got the time that it happened and looked at the event logs on the client and the server and didn't see anything to give me a clue as to what is going on.

Do you know of any software that I can install that will monitor the client connection to the server and/or the network?

Thank you...

5 replies

by cg it

or is the client just wondering why the offline message appears and then disappears.

you could waste hours trying to figure this out.

by pc&web

Is this normal? This client computer has never had this occur until recently. That's about 2.5 years of working great until now.
Also, another client computer had this problem randomly for a couple of months then it went away when we got him a new computer.

by cg it

it sometimes is normal stuff on medium size or large networks. It's sometimes normal stuff where there is vlans.

it's also normal stuff on small networks where uses are send BIG files or stream stuff on low bandwidth connections.

its sometimes normal stuff on small networks with low end servers that are over utilized either on memory, processing or old slow disk drives, and the workstations are fairly new.

I could make up a list of it's sometimes normal when.......

If the problem isn't the sync goes offline for 5 minutes plus the problem might just be slow connection, a nic having a bad day, outdated drivers, the computer turns off the nic to save power, slow computer processing, slow server processing....

by chris_atb

if you just want to monitor the connection to the server, go to start>control panel> admin tools> performance and set up a tracer log for your network connection to record the active connection

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