My Documents folder redirection very slow - TechRepublic
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October 13, 2010 at 07:00 AM
cort21

My Documents folder redirection very slow

by cort21 . Updated 15 years, 8 months ago

We have just set up a remote user that is having trouble when saving a file to “My Documents”

The problem only occurs when the user is connected to the VPN. It seems as though when they are connected to the VPN the system is trying to immediately save the file to the server rather than save it locally & sync it to the server when idle or at logoff.

I have been using a 12Kb file & have found that when connected to the VPN & saving to My Documents it takes close to 30 seconds to save the file.

The same file, while connected to the VPN & saved to C:\ saves instantly.

The same file, while NOT connected to the VPN & saved to My Documents, saves instantly.

I’m assuming part of the problem is the Internet connection. When connected to the VPN, speedtest.net reports the download speed of the connection being .6Mbps

Is there a way to make sure the files saved to My Documents aren’t synced to the server until a later time so the user’s experience isn’t so sluggish? The system has become totally non-responsive a number of times just from trying to open or save files, resulting in the system being shutdown by holding down on the power button.

The system is Windows XP Pro, Intel Core 2 2.00Ghz, 2GB RAM, connecting to a Windows 2003 Small Business.

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