EVERYTIME there is a problem with email, even though I am NOT the Email Admin, it gets dumped on ME to find the problem, even by the EMAIL “Admin”. After all, it goes over the network so it must be MY equipments fault because it COULDN’T be a problem with the server, right?
We stopped receiving ALL incoming emails. WTF???
Outgoing worked just find. Double WTF???
So I went through the router, no problems.
So I went through the firewall, no problems.
So I went through our network provider, no problems. (opened case to make them double check the network)
So I went through our DNS register, no problems. (opened case to make them double check the the settings)
was about to open a case with our firewall support when I saw where others had encountered a similar problem, and they linked to the MS site on how to trouble shoot an email server.
Followed the steps, two minutes later, bingo, it was the black list on our email server (run by the Email “Admin”).
After I showed her, she turned that “feature” off and SHE had “fixed” the incoming email….
grrrrr. Next person that comes in my office is going to get bit!