Question
July 2, 2008 at 11:42 AM
natelanman

Network Printers Going Offline at Random

by natelanman . Updated 18 years, 1 month ago

Hello Everyone,
I just deployed a new file/print server on the network running Windows Server 2003. We have several printers on the network and for no reason that I can discern, the printers will go offline. They are unresponsive to pings despite having a static IP address and if you walk up to the printer, it states that it is “Ready”.

I’ve tried restarting the Print Spooling Service on the server, restarting the printers, etc. The only way I was able to fix this problem at one point was to completely reinstall the same driver on the server and reconfigure the static IP address. I would love not to have to do this again anytime this happens.

Has anyone had this problem occur? We have HPs and Xerox on the network connected through RJ45.

Any help would be greatly greatly appreciated!

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