Sorry, I know this topic has been covered quite a bit already but I am unable to find a solution to my problem as it differs a bit from the other issues.
One of our users needed to take a laptop home overnight. I set up the laptop with Outlook 2003, the same as I have done with many, many others users however with her, none of her emails will show up in her email. The only mail that shows up is new mail and that only stays in the inbox for a very short peroid of time. Some her old mail (very old, from 2005) is there though as well as some of her deleted mail. I thought maybe this was just a one-off as it’s never happened to any other user but just yesterday I had to set up another user’s email who was covering at reception. She was at her normal workstation and as I was setting her email up at reception she literally watched all her email disappear. Like when you are archiving. Now, the only email she has is new email that has come in after I set up her other email.
All new emails are set to be sent to the users mailboxes. There are no rules in place. I’ve never run into this problem before and I’ve set up a hundred or more emails for users other than their own workstation. All users are using Outlook 2003 and we are running a Exchange 2000 server.
Any help you can give me would be really appreciated.