I have a single user that I migrated to another computer last week. Since then she has been having problems receiving external emails. I can actually open her account in OWA and watch the external emails come in. If I have Outlook open in cahced exchange mode the email disappears from OWA after a few seconds and never shows up in outlook. If Outlook is closed I can receive all her email in OWA without a problem, and the emails show up in Outlook when I reconnect it. I can track the external test messages through message tracking. They are getting to the server, but they won’t display. When I disable cached exchange mode it seems to allow some emails through, but not all. I am really at a loss here.
I have:
-reinstalled outlook completely
-rebuilt her OST file multiple times
-ran SCANOST.exe on her OST file
-checked her settings multiple times
-disabled add ons
Any help would be greatly appreciated.
Daniel