Can anyone translate the following error message into English and point me in the right direction? Where should I look for the ‘organisational units’? We have MS small buisness server running exchange and outlook 2003.
“A non-delivery report with a status code of 5.4.6 was generated for recipient rfc822;sales@craftynotions.com (Message-ID <000101c7a9d3$50c8f7d0$6402a8c0@CN.local>).
Cause: A forward loop was detected by the categorizer. This is a common hosting configuration problem caused when someone uses the provisioning tool to create a contact in one organization unit and creates a user in a different organization user that share the same e-mail address.
Solution: Verify that you do not have a user in organizational unit and a contact in a different organizational unit that have the same e-mail address”.