OWA with External IP won't work! I've tried everything! - TechRepublic
Question
July 21, 2008 at 09:49 AM
gz2525

OWA with External IP won’t work! I’ve tried everything!

by gz2525 . Updated 17 years, 10 months ago

I have been trying to get my Outlook Web Access to work for my company with no success. I was hoping you’d be able to help me. My setup is this: I have a single-server that runs SBS 2003, Exchange 2003, ISA 2004, IIS 6.0. My internal IP is: 192.168.xx.x External IP: 71.xxx.xx.xx
I spoke with my ISP and mail.healthcare-lighting.com is directed to the external IP.

I ran the CEICW with full success using the mail.healthcare-lighting.com name for my web server address. I have gone through all the certifcates process and have a certificate issued to mail.healthcare.lighting.com and it is in place in all the virtual directories with SSL checked.

Lastly I went through the mail server publishing wizard in ISA 2004 and did everything you said and made the OWA SSL Rule and incorporated the certficate. I used mail.healthcare-lighting.com as my web server address.

I cannot get it to come up. I can’t even get a login screen ever. I’ve tried to get on from my network and I’ve tried on other networks.

Since I was using my external IP, I tried setting up a DNS Zone for healthcare-lighting.com, Host (A) record with no name and the internal ip address, and a host (a) record for mail with the internal ip address.
I’m just running out of ideas and can’t figure it out.

I’m not too experienced with DNS so I don’t know if that’s the problem. Also does FQDN have anything to do with it? I checked IIS and the ip is set to all unassigned, and I don’t know if that means anything either.

Thank You,

Gene Zarnick
Healthcare Lighting

If you need any information or logs or anything then let me know.

This discussion is locked

All Comments