I recently set up a router for a small business in another city. I entered a static IP address of the external interface as directed by the ISP. I also entered the Default Gateway as directed by the ISP. From home I get responses to ping and tracert for the Default Gateway. For the static IP address ping does not reply. For the static IP address tracert starts but times out. Tracert in this case starts out by saying “tracing route to ipXXX-XXX-XX-XX.str.strstr.net [XXX.XXX.XX.XX] (xs and str replace real name for privacy reasons)”.
Questions: Why is tracert timing out? If the internet address of the router is a public ip address, why can’t I tracert to it? I have no trouble tracert to DNS servers or gateway related to the external Ip address of the router.