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pls.. help me with my DSL

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by firstweb0 1 view

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plss.. help me with my DSL coz it always disconnected after 3-5 secs. my modem is ZyXEL P-600 Series.. from the very beginning I don't have a successful connection since January up to now and still always disconnected... plss.. help if you know this coz I try all my best but nothing happened.. plss. help guys..

4 replies

by fregeus

But you need to contact your service provider for that. If you rented your modem, then they should replace it and make sure your link works. If you purchased your modem, then it seems to be defective and they should replace it under warranty.

A disconnect after 3 to 5 sec is definately a provider issue.

TCB

by firstweb0

I try my modem to my cousin's house but when I try to connect it.. I got connected in 2hrs no Disconnected and there are times when I bring my computer to my friend's house I got the same problem with him and where the same operating system "windows xp sp2".. and the technician told me that I need to reformat my computer but then again its just the same problem.. what do you think the problem guys..

by firstweb0

actually the technician is always here in my house to check my DSL connection and even the 5 boss of IT department is here but they always tell me that there is a virus inside my computer but my anti virus is always updated and my anti virus is "avast professional" telling that there is no virus inside my computer..and one thing.. if I'm right.. is there a possible viruses to destroy the built-in LAN PORT of my motherboard and that was the boss always telling that there is a virus over der.

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