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January 29, 2004 at 02:30 PM
sreichel

Port Configuration/Printer Problem

by sreichel . Updated 22 years, 9 months ago

I have Windows2000 with a HP P1000 PhotpSmart Printer. I recently had my computer in for repair and had to re-install my printer when it came back. I had installed Broderbund Print Shop Deluxe and had problems with printing, so I uninstalled it, but ot caused problems with my printer, so I uninstalled and re-installed my printer drivers and software according to instructions in the manual. Now my printer installs as a Dot4 and it should be on the LPT1 port(configured as ECD…?) It prints in bklue tones no matter what I do. I have un-and-re-installed it a few times -same thing. HELP!!! What can I do? I don’t want all my pictures printing in Blue and I can’t correct it no matter WHAT I do.

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