Print Jobs Stuck - TechRepublic
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May 14, 2007 at 09:33 AM
2support

Print Jobs Stuck

by 2support . Updated 19 years ago

I have never come across this particular problem before.
We have several users who are attached to multiple printers in our network.
One is a HP4100 with a built in NIC, the other is a HP1200 served off of a Jet Direct card (JetDirect 175X).
When a single user prints to the 1200, the print job gets stuck in the spooler for the 4100 and re-prints everytime the originating PC boots to Windows (W2K & XP)
I have tried removing and re-installing printers. This will clear the problem for that user, but then it pops up for another random user, under the same conditions, but only under those conditions. (ie – users not connected to those two particular printers Do Not experience the problem)
We run W2k3 SBS, with both w2k (sp4) and XP (sp2) clients.
Both printers are “shared” across the network by IP address.
Any thoughts are appreciated.
Thanks.

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