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Printing Problem

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This user whenever sending any document to the network printer, then at the Printer Queue shows zero (0) byte? Please I need answer.

11 replies

by stoney heflin

If you are using W2K as your desktop OS and NW client 4.7 or 4.8, you are likely experiencing an issue with NWSPOOL.DLL. At Start/Settings/Printers open the printer and look at the title bar for that printers window. Does it say something to the effect of "error could not open printer - retrying"?
If so login on to a win95,98 or NT box and check the queue there. Do you see the job?
This only occurs in queue based environments. I am having the same problem at one of my sites. I am going to implement NDPS. (out of the frying pan and into the fire?)

by asjajalis

OS win95 with NW Client 3.30 updated version. The point is when you go to queue you can see the job is there, but showing zero (0) byte on progress.We're already implemented the NDPS service.

by mike.lee

It sounds to me like a printer language problem. make sure that the print cue/drivers are talking the printers correct language. Novell supports a couple of different protocols (PAP, QMS, NDPS, JetDirect, IPP). To initiate the printing it uses LPR/LPD but to actually print the PDL (PCL/postscript) must be set correctly. Hope this helps.

A little bit more information would be helpful.
1) Was the printer ever working previous to your question?
2) Was anything changed recently?
3) What type of printer is it?
4) Where are the print drivers located(server/client)

by asjajalis

Answer to more information:
1. yes, it was working before, 2 years only this time came.
2. No, changes
3. Can't print all network printers.
4. How you configured printer for client?

by gskhamba

I had the same problem. Try reinstalling the OS. It will definitely work.

Rgds.
Gurpreet

by interpretivewoodwork

What kind of print queues are you printing to from the workstation, Bindery or NDS? I have noticed that NDS exhibit this kind of behavour.

by interpretivewoodwork

I have a problem with situations like this, where I want to identify the problem and then solve it, when in fact sometimes the appropriate solution is the obvious one. Delete the printer object and recreate it, might just be the solution. Make sure your have the latest drivers for the O.S., and try both bindery and nds queues when installing. I'm no genius, but I know what has worked in our enviroment, 98 seems to be the most flexable where NT and 2000 aren't.

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