Problem installing HP 940c printer in XP - TechRepublic
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June 1, 2007 at 10:34 AM
davidglass

Problem installing HP 940c printer in XP

by davidglass . Updated 17 years, 10 months ago

Can someone help? I have tried to install a working HP940c printer on a new Dell C521 Desk Top using a USB connection (there is no parallel port) in XP Home. The installation seems to work (although the computer does not recognise a new Plug and Play printer) either via the wizard or manually but on printing a test page, I get about three lines printed and then it returns an error. There is no more communication between the computer and the printer. I have tried using different ports, and downloading a driver from the HP site. Exactly the same. The cable works (using another computer to the same printer), the printer works, the ports work on other peripherals. I am defeated. Is there a problem with the ini files. Help!!

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