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Problem with Wireless

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by phil 1 view

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I have a client in the Real Estate Biz, who uses Top Producer. A Database program. It is a network version, that consists of One master computer and 4 Remote machines. They are called remotes but they are still plugged into the network. The problem is that I'm setting up the software and it won't connect with the master. The program won't open if it cannot communicate with that machine. The other 4 machines are communicating with it just fine, just the wireless is having hangups. It sees the computer in Network Neighborhood. I have turned off all of the firewalls and whatnot in XP. I think.

3 replies

by statykserver

So your network is working properly and you can see, browse files, and share printers on the network with no problem. And your only problem is getting the Top Producer software to work over the wireless network? If that is the case then the problem is one of two things: 1. either the application doesn't support the wireless network adaptor (such as one plugged into USB) and is looking for a standard pci or isa network card. OR 2. you need to replace the wireless device itself (such as the wireless router/access point). Sometimes the application cang "hang up" the device. I had a similar problem at a site with a microsoft wireless router and this was the case. My resolution was to call the company and ask what device they had. I switched it out and it ran with no problems.

by phil

As it turns out, the program does support XP and Wireless networks but there are some values in the ini files of the programs that need to be changed. Once I paid $200 to update the Tech Support licence, they were very willing to help. :) techies!

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