Hey guys.
I’m having issues installing programs onto computers for a network I’m helping manage. There is a server, domain, Win Server 2003.
The computers are connected to the domain and are brand-new Dells running Windows 7 Professional.
Issue I’m having has been with Adobe Reader – just the basic, free reader – and now installing an HP Printer via USB. I think Quickbooks might also be giving the same user the same error which is that they can’t find “My Documents” or that the “My Documents folder path contains an invalid character.”
The reason for this message is correct – the “My Documents” folder on all of these computers actually resides on the server – something like \\server\users\janedoe
So how do I work around this and get the programs to install?
I got a temporary workaround the Adobe issue by simply installing Foxit reader, but need to know how to fix this for the HP issue – we need to install the HP software so that the user can scan. It seems that Quickbooks is throwing the same error.
I’d also like to know how to avoid this in general in the future.
Thanks!