I am taking over network admin duties from someone soon to be fired. I am putting together a list of specific questions for upper management to ask him before they let him go. Can you all please post your input and give me some more examples of things you need your outgoing IT guy to tell you. THere are 4 servers and 100 users. Thats about all I know
So far I have
I will need passwords and device IP?s for ALL switches, routers, wireless access points, and domain administrator credentials.
Any and all available network diagrams including physical and logical layouts.
Any and all network / server documentation.
Any and all info regarding software licensing, agreements and keys.
Who are our vendors, their function, their contacts, and phone numbers?
Who knows the passwords for systems that perform critical business functions?
Do we have a testing environment with servers identical to those in production?
Do we take backup tapes offsite? Where? How often?
Are all of our servers and critical desktop computers kept in secure areas?
o Who has keys (traditional, key-card, or both) to the doors for those areas?