I’m helping a friend rebuild his Dell PC. He just had a technician reinstall a new hard drive, started reinstalling Windows XP Media edition for him and left. (normal procedure), well after a few hours, the Dell customer service rep called and my friend had to go on line to download the drivers (audio, video, chipset, etc). After I found out that my friend has the exat same model PC that I do, I figured if I went over there and installed the drivers the same way I did mine, it should work. I reinstalled all my drivers from an external USB 80GB drive to my PC without any problems. I have Windows XP, my friend has WinXP Media Edition. This is the first time I’ve ever seen the WinXP Media Edition platform. Almost all of the drivers I tried installing, the following error kept popping up…”The InstallShield Engine (kernel.exe) could not be launched The RPC server is unavailable” I’ve reloaded numerous systems from scratch, but can’t say I ever remember seeing this error. The PC boots up to the desktop pretty slowly as well, way too slow for a Pent IV / 3.0 Ghz system. Is there anybody out there that might offer some suggestions. The Internet Explorer does not work either. Everythim I hit the “E” icon, the system is asking me what program would I like to view the file in. It sounds like a bad install. I offered to put Windows XP Home Edition on, but he’s waiting to hear from Dell. The Dell drivers from their website are exactly like the ones I used on my PC, we both have the same model, speed, processor, etc. Any suggestions would be greatly appreciated.