General discussion
January 15, 2004 at 10:54 AM
nateh

RAS not answering

by nateh . Updated 22 years, 9 months ago

Hello all,

I have previously set up several systems with remote access into a Win2000 Server using the Routing and Remote Access tools. They have all been successful and able to dial in with no problems.

I am now dealing with a customer that has me stumped.
On the client side using WinXP, I setup the dial-up using the VPN settings (which I have done multiple times for others.)
On the server end, I configured the RRAS as RAS server using DHCP and set the policies for accepting dial-in. I also gave the admin rights for dial-in.

I go to the client and dialup the server (using all the settings I have used before) and it seems to dial correctly, gets to the server and just sits at the point where it says “Verifying username and password”. It finally times out.

I checked the logs and I see no errors, nothing.
I compared this server to one that was working and found one discrepancy.

In the RRAS-Local Server->IP Routing->General, there are 3 entries: Loopback, Local Area Connection, and Internal.

The Internal data is showing IP:Not available, Operations Status: Non-operational.

Huh? What does that mean and how do I correct this? and is this the cause of the problem?

HELP!!

Thanks

Nate

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