My company is in a situation where we’re being sold off by our corporate parent company. Hence we now have to support our main office and 4 others spread across the US.
Looking for advice for remote access software. I’ve tried GoToAssist and really like that but are there any other recommended solutions? I’ve looked at reviews of some other products and they all point back to GoToAssist and the other products I’ve looked at require a per PC supported fee as the accessed computer requires the software not the host doing the accessing.
Also the 4 sites have file servers that need to be backed up. We’re looking at removing the human element and offsiting tapes as it’s reletively smallish amount of data that needs to be backed up (under 30 gig per site). I’ve looked at Mozy, Carbonite, and Barracuda. The problem with them seems to be the lack of retention. They all seem to either only keep a current state backup or in Mozy’s case can go back 30 days… Are there any other products that do a better job but are still reasonably priced?