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Remote Management causing refresh issue

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3 replies

by iddy

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Currently I have a problem where images in general such as cliparts and charts and
other image files do not appear properly when inserted into any office 2000
application. When an image is inserted you can only see the handles that are
on the outside of the image, but the image does not appear.

I had a similar problem with another program called Strand 7. I tried
everything to fix the problem, ie: updated the video card drivers, changed
the refresh rate, etc the only thing that fixed the problem was to uninstall
the Remote Management component of the novell client 4.81, doing this fixed
the problem, however I do not wish to take away the remote management
functionality.

I imagine that there is some kind of shared file which Office and the Remote
Management component are sharing, however I am unable to find anything.

I have tried installing 4.83 + sp1 however the problem still exists. I am
running on Windows 2000 SP3

Any Ideas??

Thanks

3 replies

by deroode

Have you tried to install remote management from the application object that is created in your tree with the installation of Zenworks? What version of Zenworks are you using, and have you applied the latest service packs (probably beta, install in a test environment because installing a service pack for Zen has quite some implications..).

by iddy

I tried your suggestion however the problem still occurs. Yes I am running all the latest service packs.

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