When booting my tablet it will show the blue ProScan screen, then the green Android robot, but then gets stuck on some text that says “Android” with a shimmer across it. I can’t get into any menus and there are no buttons on the outside with the exception of the power/screen lock and the reset hole so a factory reset isn’t an option. If there is a key combo with the two buttons, I can’t figure it out. I tried downloading the firmware and booting from an sd card but the files from the ProScan website are corrupt and there isn’t any other place to find the firmware. I’ve tried using the Android Multi-Tool to reset from my PC. The drivers are installed and up to date but the device gets error code 10 when plugged into USB, This particular tablet seems to be so uncommonly used that there isn’t a single FAQ site I’ve found that has anything about it and I desperately need help getting this thing reset and working again.